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Sandman Signature Newcastle Hotel, Newcastle upon Tyne

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From109US$ /night
Check-in
28Jan2025Select date
Check-out
29Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Gallowgate, Newcastle upon Tyne, United Kingdom, NE1 4SD

Sandman Signature Newcastle Hotel is a modern 4-star property located in the heart of Newcastle upon Tyne. Once the former Scottish & Newcastle Brewery, it provides guests with contemporary accommodations just minutes from key attractions like St. James' Park and the Quayside. With a warm welcome featuring a bottle of Prosecco, this hotel aims to create a comfortable and memorable stay for all visitors. The blend of luxury amenities and its central location makes it an ideal choice for both leisure and business travelers.

Location

Situated in Newcastle city center, the Sandman Signature Newcastle Hotel is a short walk from essential attractions like Northumbria University and the historic Grainger Market. The hotel is easily accessible via public transportation, with bus services from Eldon Square and Gateshead Interchange. For those arriving by car, paid parking is available at a nearby Q-Park, just a 2-3 minute walk from the hotel. With its prime location, guests can conveniently experience all that Newcastle has to offer.

Rooms

Sandman Signature Newcastle Hotel features a variety of colorful, boutique-style rooms and suites, all equipped with large windows and essential amenities. Guests can choose from accommodations that include fully-equipped kitchens, microwave, and refrigerator options for added convenience. Suites often come with additional features, such as private balconies and separate sitting areas, enhancing the overall guest experience. Every room includes free Wi-Fi, Bluetooth speaker alarm clocks, and flat-screen televisions, ensuring a comfortable and connected stay.

Eat & Drink

The hotel's Shark Club Gastro Bar provides a casual yet vibrant atmosphere, serving traditional evening grill menus and light lunches. Located directly across from St. James' Park, the bar caters to sports fans with dedicated menus and themed events. Guests can also enjoy a complimentary breakfast that includes full English options along with various healthy choices. Room service is available for those who prefer dining in the comfort of their rooms.

Leisure & Business

Guests can unwind in the hotel's fitness center or choose to explore local sights through organized guided tours nearby. Business travelers can utilize the two function suites designed to accommodate meetings and events. High-speed Wi-Fi is available on the premises, allowing for seamless connectivity for both leisure and business needs. Pet-friendly accommodations are also offered, ensuring that guests can travel with their furry companions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio
Max:
2 persons
29 m² 
Bed options:
2 Single beds
Shower
Heating
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Family King Suite
Max:
4 persons
29 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Junior Suite
Max:
3 persons
29 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Newcastle upon Tyne2000 ft
Airports
Newcastle (NCL) 7.2 mi
Durham Tees Valley (MME) 40.8 mi
Train
Newcastle Central2300 ft
Bus
Bus stop1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Gallowgate, Newcastle upon Tyne, United Kingdom, NE1 4SD
Map view
street view
Gallowgate, Newcastle upon Tyne, United Kingdom, NE1 4SD
Nearby
Stadiums
St. James' Park
700 ft
Market
Grainger Market
1900 ft
Monuments and Landmarks
Grey's Monument
1900 ft
St. Andrews Street
The Chinese Arch
1800 ft
Hadrian's Wall
1800 ft
Restaurants
Shark Club Gastro Bar
200 ft
Site Office Heber Street Sandman Signature Hotel
NINE Sports Bar & Lounge
500 ft
St James' Park
Sky Chinese Cuisine
900 ft
3/F 20-28 Stowell Street
Landmark
800 ft
Stowell Street
Little Asia Gen 2.0
700 ft
14 Stowell Street
Blackfriars Restaurant
1400 ft
Friars Street
Dojo Japanese Restaurant
900 ft
26-28 Stowell Street
New Canton Kitchen
600 ft
41 Gallowgate

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Functional kitchenette
Lack of dietary options
Service response
7.6/10
Very good
Rooms
8.1
Location
9.2
Service
7.7
Dining
6.1
Guest reviews
7.6/10
based on 18 reviews
8.0
8.0/10based on 7073 reviews
John
United Kingdom, April  2024
7.2/10

I had a mixed experience at the hotel. The location was convenient, close to the city center and all amenities, but the dining options were limited with no lactose-free or gluten-free choices. The service was pleasant overall, although there was a lack of proactive customer support. Despite the comfortable beds and pillows, the room had limited temperature control, and the third bed was oddly placed behind a partition without a window.

Rooms
7.0
The room had comfortable beds and pillows, but it was a bit disappointing with limited temperature control and the peculiar positioning of the third bed.
Service
7.0
The service was friendly but lacked proactive support. The staff was pleasant from receptionists to the maids.
Location
8.0
The hotel's location was convenient, near the city center and all amenities, although it missed the mark with some odd placements at the lifts.
Dining
6.0
The dining options were limited without lactose-free or gluten-free choices, but the home-made bread was a nice touch.
Facilities
8.0
The facilities were generally good, but there were some odd placements which affected the overall experience.
Mark
United Kingdom, April  2024
8.6/10

My stay at the hotel was fantastic! The room was perfect for our family with a double sofa bed for our teenager, air conditioning, and a convenient kitchenette. The service was outstanding from check-in to check-out, with a very friendly and efficient receptionist. The location was ideal, close to all the local attractions and right opposite the football ground and metro station. The dining experience was basic, but the chopped salads were nice. Overall, a great hotel to stay at with excellent service and amenities.

Rooms
9.0
The room was equipped with a double sofa bed, air conditioning, and a handy kitchenette.
Service
9.0
The service provided was outstanding throughout my stay, and the staff were always happy to assist.
Location
10.0
The hotel's location was perfect, within walking distance to all attractions and right opposite the football ground and metro station.
Dining
7.0
The dining options were basic, but the chopped salads were enjoyable.
Facilities
8.0
The hotel offered great facilities for a comfortable stay.
Kieran
United Kingdom, April  2024
7.2/10

The hotel provides excellent disabled facilities and a functional kitchenette in the rooms, but the service was not very helpful regarding maintenance issues. The location is superb, being right next to St James's Park, but the dining options lack variety and special dietary choices.

Rooms
8.0
I appreciated the disabled facilities and the presence of a fridge and functional kitchenette in the room.
Service
6.0
The service was lacking when it came to addressing maintenance concerns, but the receptionists were friendly and efficient.
Location
9.0
The hotel is conveniently located right next to St James's Park, making it a prime spot for exploring the area.
Dining
7.0
The dining experience lacked lactose-free and gluten-free options, but the Pork Belly dish was seriously delicious.
Facilities
6.0
The hotel offers basic facilities, but nothing exceptional was noted.
Great location
Lack of dietary options
Barbara
United Kingdom, April  2024
7.4/10

The hotel is conveniently located opposite the football ground and metro station, offering a central spot within a 5-minute walk of the city center. The rooms are comfortable, with a really cozy bed, though the layout with the 3rd bed tucked behind a partition could be better. The service is outstanding, with a super friendly receptionist but a bit lacking when it comes to immediate issue resolution. The dining lacks lactose-free or gluten-free options and quality, yet the facilities are well-maintained and pleasant.

Rooms
8.0
The rooms are comfortable with a really cozy bed, but the layout with the 3rd bed tucked behind a partition is not ideal.
Service
7.0
The service is outstanding with a friendly receptionist, though immediate issue resolution could be improved.
Location
9.0
The location is great, right opposite the football ground and near the city center.
Dining
5.0
The dining lacks lactose-free or gluten-free options and quality.
Facilities
8.0
The facilities are well-maintained and pleasant.
Mark
United States of America, March  2024
8.6/10

I had an amazing stay here! The hotel offers breathtaking views of St James Park from the cozy rooms with a functional kitchenette. The service was outstanding, with staff always happy to assist and provide top-notch service. The location couldn't be better, just across from St James' Park and within walking distance of local attractions and restaurants. The dining was good, although a bit limited in options. Overall, a great value for the money.

Rooms
9.0
I loved the view across to St James Park from the comfy room with a functional kitchenette.
Service
9.0
The staff here are incredible! Always ready to help and provide outstanding service.
Location
10.0
The hotel is perfectly located across from St James' Park and close to local attractions and dining options.
Dining
7.0
The dining experience was good, but I wish there were more options available.
Facilities
8.0
The hotel offers all the necessary facilities for a comfortable stay.
Larry
United States of America, March  2024
7.4/10

The hotel offers a great view right across to St James Park, with comfortable bed and pillows, and a convenient little kitchenette. The rooms are cozy and well-equipped, making for a pleasant stay. The service is outstanding, with always happy and helpful staff, although there were some issues with customer service when addressing maintenance needs. The location is excellent, just across from Newcastle stadium, making it easy to explore the city. The dining experience could be improved with more varied options. Overall, a recommended stay with good value for money.

Rooms
8.0
The room was cozy with a view of St James Park and a comfortable bed and pillows. The little kitchenette was very handy.
Service
7.0
The service was outstanding, with always happy and helpful staff, although there were issues with maintenance handling.
Location
9.0
The hotel is conveniently located across from Newcastle stadium, making it easy to explore the city.
Dining
6.0
The dining experience lacked variety and could be more appealing with additional options.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
great view
limited dining options
Mark
United Kingdom, February  2024
8.6/10

I couldn't have been happier with my stay at this hotel. The room was spacious and well-equipped with a microwave and kettle, they even upgraded me at the desk to one with a little kitchenette which was super handy. The service was exceptional, with the receptionists and maids always going the extra mile to make sure I had everything I needed. The location was ideal, close to nightlife and within walking distance of everything. However, the dining options were a bit limited, and it would have been nice if they were included in the rate.

Rooms
9.0
The room was spacious and comfortable, equipped with a large comfy bed, microwave, and kettle.
Service
9.0
The service was outstanding, with staff always happy to help and make my stay enjoyable. The receptionist was friendly and efficient.
Location
10.0
The hotel's location was perfect, within walking distance of everything and close to the nightlife.
Dining
7.0
The dining options, although not included in the rate, were a bit limited. It would have been nice to have more variety.
Facilities
8.0
The facilities were great, with everything I needed for a comfortable stay.
Convenient location
Limited dining options
Oliver
United Kingdom, February  2024
7.8/10

I had a delightful stay at the hotel, thanks to its fantastic location opposite St James's Park, comfortable rooms with beautiful views, and outstanding service from the friendly staff. However, the dining options were a bit basic, and the hotel could improve on some facilities.

Rooms
8.0
I enjoyed my stay in the comfortable room with a lovely view overlooking St James's Park.
Service
9.0
The service was outstanding, with the staff always willing to assist and provide a great experience.
Location
10.0
The hotel's location is perfect, right opposite St James's Park and within walking distance of many attractions and amenities.
Dining
5.0
The dining experience offered basic food, and it was disappointing that it was not included in the rate.
Facilities
7.0
The hotel's facilities were decent but could be improved to enhance the overall guest experience.
Ryan
United States of America, February  2024
8.4/10

The hotel excelled with its superb location close to St James's Park, offering a cozy experience with large comfy beds. The outstanding service from the dedicated staff truly made my stay enjoyable, though there were minor issues with customer service. The dining experience was good overall with included meals, and the facilities were convenient for a comfortable stay.

Rooms
9.0
The rooms were cozy with large comfy beds, providing a relaxing retreat.
Service
8.0
The staff went above and beyond to assist guests; however, there were some missed opportunities in addressing maintenance issues promptly.
Location
10.0
The hotel's location right next to St James's Park was superb, allowing easy access to transportation and nearby attractions.
Dining
7.0
The dining experience was enjoyable with included meals, offering a decent selection to satisfy hunger.
Facilities
8.0
The hotel provided essential facilities to enhance the stay, ensuring convenience for all guests.
Convenient Location
Minor Customer Service Issues
Jim
United States of America, January  2024
7.6/10

I had a lovely stay at the hotel. The room was cozy with great facilities, but the service could have been more attentive. The location was perfect, close to the city center, although the dining options were limited. Overall, it was a comfortable and convenient choice for my trip.

Rooms
8.0
The room was really comfy with excellent facilities.
Service
7.0
The staff was friendly and efficient, but there were issues with customer service when I needed maintenance assistance.
Location
9.0
The hotel is in the center of the city, making it very convenient to explore and close to local attractions.
Dining
6.0
The dining options were basic, with no special dietary needs catered for, but the Welsh pastry was a nice touch.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Convenient location
Limited dining options
George
United Kingdom, September  2023
8.6/10

I had a fantastic stay at the hotel. The rooms were clean and comfortable, and the staff was incredibly friendly and always willing to help. I look forward to staying here again soon. One downside was the lack of good customer service when I had maintenance issues during my stay.

Rooms
9.0
Our room with a child bed, kitchen, good appliances, and a double sofa bed for our 14-year-old was perfect for our needs.
Service
9.0
The service from check-in through to check-out was outstanding. The friendly and efficient receptionist made our stay even more enjoyable.
Location
10.0
The hotel is conveniently located just across from Newcastle stadium and directly opposite to St James' Park. It's a prime spot close to all the shops and restaurants.
Dining
7.0
The dining options included in our rate were basic, but satisfactory. However, the pre-packaged products were not to my liking.
Facilities
8.0
The hotel facilities were well-equipped and met our needs during our stay.
Great location
Limited dining options
Jeff
United States of America, August  2023
8.6/10

The hotel offers stunning views overlooking St James's Park and comfortable rooms with good appliances. The outstanding service provided by the friendly and efficient staff makes for a memorable stay. The location is perfect, within walking distance of local attractions and with easy access to transportation links. However, the dining options may not cater to all dietary needs.

Rooms
9.0
The rooms are equipped with good appliances, comfortable beds, and pillows, offering a pleasant stay with a view over St James's Park.
Service
8.0
The service was outstanding, with staff always ready to help and make the stay comfortable; however, customer service regarding maintenance issues could have been better.
Location
10.0
The hotel's location is superb, right by St James's Park and with convenient access to local attractions and transportation links.
Dining
7.0
The dining experience, though not included in the rate, may lack options for those with specific dietary requirements.
Facilities
The facilities are well-maintained and offer necessary amenities for a comfortable stay.
Louis
United Kingdom, August  2023
6.8/10

I had a mixed experience at the hotel. The rooms offered a marvellous view of the stadium and were comfortable, but the layout with the 3rd bed behind a partition with no window was a bit odd. The service was a bit hit-or-miss with a friendly receptionist but lacking customer service when issues arose. The location was convenient, directly opposite the Newcastle stadium and within walking distance of the city center. Unfortunately, the dining options were basic with no lactose or gluten-free choices. The facilities were standard without any standout features.

Rooms
8.0
I enjoyed the view of the stadium from my room and found the bed to be very comfortable.
Service
6.0
While the receptionists were friendly, I was disappointed by the lack of assistance when I had issues during my stay.
Location
8.0
The hotel's location was convenient, directly opposite the Newcastle stadium and within walking distance of the city center.
Dining
5.0
The dining options were quite basic and did not cater to those with dietary restrictions.
Facilities
7.0
The facilities were standard without any standout features.
Wilfred
United Kingdom, August  2023
5.2/10

The hotel is conveniently located, but cleanliness is questionable. The rooms offer comfortable beds but need better maintenance. The service is lacking in responsiveness and proactiveness. The location provides easy access to the city center but may have some confusion with directions. The dining options are subpar with limited choices. Overall, the hotel falls short in some aspects of the guest experience.

Rooms
6.0
The rooms had comfortable beds but cleanliness was an issue with rubbish found next to the bed.
Service
5.0
I was advised to call maintenance for issues, which was not the best customer service approach. However, the team from receptionists to maids were friendly and seemed helpful.
Location
7.0
The hotel is within walking distance of the city center, but there may be confusion due to local roadworks. It's also close to Newcastle stadium.
Dining
5.0
The dining experience was not included in the rate and the food quality was basic, with limited selection.
Facilities
5.0
The hotel seemed to lack decent facilities overall.
comfortable beds
lack of cleanliness
Martin
United Kingdom, July  2023
8.0/10

I had a pleasant stay at the hotel with some highlights like the friendly staff and a great location, but there were some areas that could use improvement, particularly in the dining options.

Rooms
7.0
The room was equipped with the bare minimum facilities but had a very comfortable bed.
Service
10.0
The service from check-in through to check-out was outstanding, with staff always happy to help. A real credit to the company!
Location
9.0
The hotel is conveniently situated right next to St James's Park, making it easy to explore the city center. The metro station is just outside for added convenience.
Dining
6.0
The dining experience was a bit lacking in variety, with limited options available, but I did enjoy the Belgian waffles they offered.
Facilities
8.0
The hotel facilities were well-maintained and met my needs during the stay.
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Rooms and Guests2 Guests, 1 Room